Friends and Family Test Feedback

 

See our latest results

88% Very Good
8% Good
1% Neither Good nor Poor
1% Poor
2% Very Poor
1% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

Very quick response to initial online query, was given an appointment at a convenient time soon after, receptionist was very kind and patient (not only to me but I heard her with other parents too), doctor was also very kind and patient, knew what my condition was and explained clearly. Didn't feel rushed. All round excellent experience. Thank you so much Friern Barnet Medical Centre.
Posted on: 04/07/2026

They arranged an appointed the same day and the new medication has already made a difference
Posted on: 04/07/2026

Very understanding
Posted on: 03/07/2026

Everything went smoothly. Reception attended to me quickly and the nurse was pleasant and efficient.
Posted on: 03/07/2026

I really look forward to my sessions With Caroline…I have received excellent help … There is nothing that could be done any better Thank you
Posted on: 03/07/2026

B cause it’s true in the last two years I have noticed a improvement with appointments and doctors well done
Posted on: 03/07/2026

Only had blood today but nurse was friendly and chatted make me feel at ease , reception staff helpful when asked advice , good all round service as usual
Posted on: 02/07/2026

Dr Shah was very thorough
Posted on: 01/07/2026

Very welcoming, instant action on the matter. No waiting also. Overall very good.
Posted on: 01/07/2026

Nurse was excellent
Posted on: 30/06/2026

Kind and thorough
Posted on: 30/06/2026

Dr Kaushal shah went over & beyond AGAIN patiently listening to myself Miss Kiranjot Kaur & my mother Mrs Harbans Kaur Singh in her appointment straight after mine! He solved our health issues with listening attentively & deciding on the right course of action to take according to blood results & medical history & came to the root conclusion of what was deficient in the body & why the issue had occurred in the first place, we both felt peace of mind after he calmly & confidently explained things in an easy to understand manner & we left the surgery as if a huge weight had been lifted from us & his confident calm pleasant manner puts you at ease instantly & dr Kaushal answered all our queries very promptly & efficiently so we were fully satisfied before we left, this young impressionable experienced GP easily should be in a much higher position within in his profession as he has wisdom beyond his years & comes across as highly Experienced & extremely knowledgeable in his field, want to see him promoted much more further than he is right now as he has way too much potential on him & executes his work very well, he is extremely popular with all the patients & has a very good reputation within the community, heartfelt gratitude to Dr Kaushal for consistently acting fast & taking the right course of action always, this doctor is something else & we can easily see him as a professor in the very near future. Abundant Blessings & Gratitude from your loyal patients Miss Kiranjot Kaur & mother Mrs Harbans Kaur Singh.
Posted on: 27/06/2026

The GP who saw me was courteous and caring.
Posted on: 27/06/2026

The Dr was really lovely and very thorough. Very happy with my appt.
Posted on: 27/06/2026

She gave me excellent advice. Very reassured. I just wish I didn't have to wait a couple of days
Posted on: 27/06/2026

Unfortunately getting an appointment to see the doctor took over 5 days and initially it was a telephone appointment. After speaking with the doctor over the phone, he suggested an in person appointment for the following day. The doctor’s in person appointment was reassuring that there was no underlying issue and his advice was very much appreciated.
Posted on: 26/06/2026

Very Understanding
Posted on: 26/06/2026

The GP was friendly and listened to me and laid out all my options clearly
Posted on: 25/06/2026

Easy to book an appointment since moving online. Was seen that day.
Posted on: 25/06/2026

Doctor Gadelrab went out of her way to get to the bottom of my problem. I find that she’s an asset to the surgery, she goes above and beyond every time I see her!
Posted on: 25/06/2026

Very quickly given an appointment, the Dr I saw was very thorough, professional and gave clear guidance delivered sensitively to me so as not to make me unduly anxious. I was referred quickly and had an appointment date within 24 hours . Excellent service and would definitely recommend this practice to friends and family .
Posted on: 25/06/2026

I had no waiting time for my appointment I received a referral for an x-ray which i was able to have re next day and again no waiting
Posted on: 24/06/2026

My doctor listens and helps she always makes you feel she understands , reception girls always helpful
Posted on: 24/06/2026

From putting in an appointment request, to receiving a call from the surgery, to being booked in for an appointment and being seen by the wonderful doctor Pau, it was a great experience. Thank you Friern Barnet Medical Centre and thank you Dr Pau.
Posted on: 24/06/2026

Dr. Shah is an exceptional GP and physician who consistently demonstrates the highest standards of professionalism, knowledge, and patient care. He is incredibly knowledgeable, patient, and attentive, always taking the time to listen carefully, explain medical issues clearly, and ensure that his patients fully understand their treatment options. What sets Dr. Shah apart is his genuine commitment to the well-being of his patients. He goes above and beyond to provide the best possible healthcare, offering thoughtful advice and ensuring that every decision is made with the patient’s best interests at heart. We have always been grateful for his guidance, expertise, and compassionate care over the years, and this recent consultation was no exception. Once again, Dr. Shah provided outstanding service and support, reinforcing our confidence and trust in his care. We feel very fortunate to have him as our doctor.
Posted on: 23/06/2026

Prompt responses and urgent appointment arrangement.
Posted on: 23/06/2026

I had a very quick response to a skin photo I sent to Doctor who called me in a few days later. A really lovely doctor was very reassuring and kind. I also had a booked blood test the next day at the surgery and was treated so kindly and given a whole good check over
Posted on: 20/06/2026

It was really easy to get in contact with the gp and i received an appointment very quickly. All the staff are so amazing, from the reception staff to the doctors are all so kind and doing a great job.
Posted on: 18/06/2026

Great carin drs great surgery
Posted on: 18/06/2026

First time I had seen this doctor - he explained everything thoroughly before prescribed any medication. The waiting was not too bad!
Posted on: 17/06/2026

Very professional and kind health professional
Posted on: 17/06/2026

Always get appointments quick and calls back
Posted on: 17/06/2026

I received the best service from my GP specifically Dr Rasha Thanks again
Posted on: 17/06/2026

As usual excellent service at all levels
Posted on: 17/06/2026

I sent a request via the app and received an appointment to see my GP later that day - and it was out of office hours so I didn’t need to leave work early. That was so helpful.
Posted on: 17/06/2026

I was given an appointment within a couple of hours on filling out the request form. I was checked over thoroughly and asked lots of questions, which made me stop worrying so much.
Posted on: 16/06/2026

The doctor listened patiently to my issues.
Posted on: 16/06/2026

Very well explained and taken precautions for necessary medical treatment.
Posted on: 16/06/2026

The dr and instant follow up by the nurses thanks to great receptionist was faultless. Thank you
Posted on: 16/06/2026

Nurse was very helpful and explained everything
Posted on: 16/06/2026

Dealt with care and efficiency.
Posted on: 16/06/2026

I felt heard and I feel that my welfare is being well catered for
Posted on: 16/06/2026

Appointment booking was quick, and then rescheduled without any issue. the doctor listened and made the appropriate referrals. However, because I had several medical concerns, the Dr suggested I should have booked more than one appointment as time is short to check all concerns. But still thankfully listened to my concerns and made the necessary referrals.
Posted on: 15/06/2026

I was seen by a lovely doctor who was caring and very knowledgeable and concerned about my illness
Posted on: 14/06/2026

Dr Kushal listened very attentively to all the problems and gave sound medical advice. Helped me in understanding the situation better.
Posted on: 14/06/2026

Nothing , the service provided was excellent
Posted on: 13/06/2026

Very efficient and professional from the speed of booking to being seen by the doctor.
Posted on: 13/06/2026

I was very happy with the service I received. The receptionists were professional, courteous, and dealt with my appointment promptly. They were very helpful and ensured everything was handled efficiently. The doctor was also professional, informative, and took the time to explain everything clearly. Overall, I had a very positive experience.
Posted on: 13/06/2026

Staff were very understanding
Posted on: 12/06/2026

The nurse was extremely kind and efficient
Posted on: 09/06/2026

Didn't have to wait long to see the doctor. The surgery is very clean.
Posted on: 09/06/2026

Doctor examined thoroughly before prescribing medicines.
Posted on: 08/06/2026

I look forward to my appointments They have helped me tremendously… A very understanding…kind softly spoken Session ..there’s isn’t anything that could be done better Thank you
Posted on: 06/06/2026

I received a call from the Gp to discuss the problem, the correct action was taken and implemented.
Posted on: 06/06/2026

I had a prompt response about the problem, the correct action was taken
Posted on: 06/06/2026

Great service, minimal waiting times and good advice. Referrals are made and followed up.
Posted on: 06/06/2026

Doctor called within expected time , he dealt with my queries professionally and referred me to social prescriber promptly. I am happy with the service I received .
Posted on: 06/06/2026

The nurse asked relevant questions, listening to my issues.
Posted on: 06/06/2026

Filled in an online consultation form at 6.30pm Thursday and received an appointment for 10.30 Friday. Saw Dr Patel, who was a delight to see.
Posted on: 05/06/2026

Well the only thing that could improve is the online app when it keeps causing problems when we are trying to login
Posted on: 04/06/2026

Nurse made me feel relaxed when i was worried about having injections and felt handled well my concerns and answered well
Posted on: 03/06/2026

She was very thorough and understanding of the urgency of the situation and very helpful
Posted on: 01/06/2026

I received very good surgery consultation.
Posted on: 30/05/2026

Because I get responses very quick and Im very happy with the service.
Posted on: 30/05/2026

Very understanding
Posted on: 29/05/2026

The nurse was very nice and polite. She listened to all my concerns and tried her best to salve them. She advised me on the things she was not very sure.
Posted on: 29/05/2026

I wouldn't know what I would have done without Dr Kaushal Shah. Forever keeping my head from sinking under water and believing in me. Have been through the worst time of my life and the support is amazing and the surgery as a whole are amazing.
Posted on: 29/05/2026

The appointment with Dr Shah senior was very good. The doctor was very emphatic, professional and willing to listen .I felt safe and well looked after.
Posted on: 28/05/2026

I always feel reassured and listened to.
Posted on: 27/05/2026

Caroline was amazing. She heard all my concerns for my husband and I know this will be sorted to the best that you can possibly, as you always do. Thanks to her and all the team who are so kind and patient with patients.
Posted on: 27/05/2026

Felt reassured
Posted on: 26/05/2026

Community health should just simply work. For young and old, simple and no fuss. Though simple words, the effort behind is heaps.
Posted on: 24/05/2026

The pharmacist was knowledgeable & helpful. I appreciated receiving detailed feedback regarding my blood test results. Extra information was sent via a text message with links.
Posted on: 24/05/2026

He examined me carefully and listened to all my problems.
Posted on: 23/05/2026

Receptionist was very helpful and nurse was very friendly and efficient.
Posted on: 23/05/2026

My phone call came through earlier than expected but no problem for me! Dr J Patel listened to everything I had to say, explained things where necessary and referred me for blood tests without hesitation. She was very patient and at no time did I feel rushed or hurried. Exactly what you want from a consultation!
Posted on: 23/05/2026

Nothing could of been done better Everything was explained… Treatment was given … and will follow next step Thank you
Posted on: 23/05/2026


Posted on: 23/05/2026

Very understanding
Posted on: 22/05/2026

Doctor was very helpful, and explained everything to me in a kind & considerate manner. Very reassuring.
Posted on: 22/05/2026

My GP DR HR SHAH is a true professional always goes out of his way to help and support his patients always listens and never rushes the appointment I have been with the surgery for over 30 years and would never change my doctor he is the best doctor
Posted on: 22/05/2026

My mum has a call from Caroline every week she is always very caring and extremely helpful and kind to my mum she has helped my mum through some dark times as she has always got time to listen she is a credit to the surgery
Posted on: 22/05/2026

I was seen very quickly after initial form filling. I was listened to about my concerns and gave me a couple of simple ideas to help my situation. I felt more confident after being seen.
Posted on: 21/05/2026

Once again, an excellent response from Friern Barnet Medical Centre. The GP on my call could not have been more helpful and in all my interractions, I have felt that my voice has been heard and my needs assessed and met. My thanks go out to the entire staff.
Posted on: 21/05/2026

They dealt with my queries over the phone very well and was very helpful
Posted on: 20/05/2026

I was able to speak to a doctor and get an appointment the same day
Posted on: 20/05/2026

Dr Shah listened patiently to me and asked relevant questions.
Posted on: 20/05/2026

All of the Doctors are kind and professional.
Posted on: 17/05/2026

Honest and simple advice ,listened to my concerns and set out a plan for going foward
Posted on: 16/05/2026

Clear advice, friendly discussion and not rushed
Posted on: 16/05/2026

All staff given good service and very helpful and talk Nicely and all so Doctors speak to nicely with patient doctor treating very well with patient
Posted on: 16/05/2026

Doctor Deepa Patel is a very patient, good listener. She shows empathy and kindness. She is helpful. She invests enough time with the patient. The patient leaves reassured and understood.
Posted on: 16/05/2026

Everyone was very helpful
Posted on: 15/05/2026

The Nurse and staff were friendly and helpful
Posted on: 15/05/2026

The non prescribing service is vital to a patients mental health and ability to continue to chase issues. It’s such an asset!
Posted on: 15/05/2026

The particular Dr I saw was very supportive and helpful in helping me to manage my symptoms . The Dr listening to me and prescribed appropriate treatment to help with my condition. The Dr agreed to follow up with me to see how I was doing .
Posted on: 15/05/2026

I was a bit apprehensive at first to use the link. I thought it would be quicker to speak to a person. The form was very clear, with good guidance and user friendly. I reported my issue fully and was able to get an appointment that afternoon and a prescription.
Posted on: 15/05/2026

Doctor very understanding help me a lot listened to me didn’t rush me and gave me medication to help me and lots of advice as well
Posted on: 13/05/2026

Dr Ramona listened carefully and prescribed everything I truly needed but had previously not had the courage to ask for.
Posted on: 12/05/2026

Staff friendly and caring. Also very helpful. Doctor's excellent.
Posted on: 12/05/2026

My doctor listened to me, explained the options, proceeded witn appropriate treatment accordingly. As always, he was kind, empowering me as a patient, reassuring, inspiring confidence. I know that he only has my best interest in heart. Thank you, dear Dr Kushal Shah, and the whole surgery which follows the wonderful Dr Hitesh Shah's guidance.
Posted on: 12/05/2026

She give me time and attention to explain my protocol of my treatment
Posted on: 12/05/2026

Dr Shah was very kind, took the time to explain everything to me, listened to me & didn’t rush me out
Posted on: 10/05/2026

Fantastic service. Dr Patel was patient, listened and was able to prescribe a course of action.
Posted on: 09/05/2026

I have been given a prompt speedy appointment as per my needs. Dr was so attentive and helpful, I felt I could tell my GP everything that I was going through or any sufferings comfortably.
Posted on: 09/05/2026

Caring, thoughtful, and devoted to patients.
Posted on: 08/05/2026

Doctor Patel was focussed on me, showed empathy and made me feel very comfortable.
Posted on: 07/05/2026

Gave good advice and took the best course of action to help me
Posted on: 07/05/2026

The staff are very helpful and professional. I was early and did not have to wait long to be seen. 100% the best medical centre.
Posted on: 07/05/2026

Dr discussed my problem in detail, examined my leg, sent me for an xray and texted me later to say he’d done an MSK referral. Couldn’t have asked for more
Posted on: 06/05/2026

Filled help request for help and was given appointment same day
Posted on: 04/05/2026

Dr was very helpful, liked the booking way but it wasn’t urgent, perhaps an older person would struggle to book appointment
Posted on: 03/05/2026

Tha doctor was very polite, relaxed answered all my questions. I felt really good
Posted on: 02/05/2026

I had a positive experience at my recent appointment. Doctor Raj took the time to listen to my concerns about my persistent cough and didn’t make me feel rushed. He explained possible causes and prescribed medication which I am hoping will work. Thank you.
Posted on: 02/05/2026

Very helpful and informative.
Posted on: 02/05/2026

All good as usual, doctor was good helpful made you feel relaxed , reception staff very helpful with problem I had
Posted on: 01/05/2026

Was seen to by the nurse on time who treated us in a courteous and friendly manner. Would recommend this GP practice anytime.
Posted on: 01/05/2026

Dr kushal shah was very thorough he checked my daughter over and made us feel at ease. She had been vomiting and we were a little stressed he gave time to expline what to do.
Posted on: 01/05/2026

Great professional advice by Dr Kushal Shah.
Posted on: 01/05/2026

I had poor experience with submitting requests to see the GP through your online portal. Often dismissive responses. The quality of care seeing the GP is excellent
Posted on: 30/04/2026

The care I received from Dr RG was nothing short of exceptional! From helping me through diagnosis, Work navigations, and treatment she has been validating and a real asset to the surgery. All the reception and admin staff have been wonderful, polite and attentive. I would recommend this GP practice to everyone!
Posted on: 29/04/2026

Got all my answers and advise professionally provided with adequate information
Posted on: 29/04/2026

The new appointment system is so efficient. Filled in my request and was seen the same day by my GP
Posted on: 29/04/2026

I was impressed by speed of response to my online request and ability to see my doctor today who thoroughly diagnosed me.
Posted on: 29/04/2026

Reception staff courteous and very helpful And nurse who attends to me periodically tremendously kind hearted and acknowledges me. Very professional approach and doctors too. Always have time to listen and do their best. Thank you
Posted on: 28/04/2026

Great drs and staff.. always very helpful
Posted on: 28/04/2026

i was offered an appointment the same day as they correctly ascertained i am suffering quite difficult mobility issues
Posted on: 28/04/2026

From a personal perspective I have good experiences each time. From the front desk to the GP themselves everything runs smoothly at present. The AI introduction has to be a positive in terms of 'admin notes' etc. The future is before us now.
Posted on: 28/04/2026

Always very helpful and understanding.
Posted on: 26/04/2026

The doctor diagnosed my problem and so we’re dealing with it
Posted on: 26/04/2026

The lady that did my health check, took bloods and gave vaccines was very lovely. Kind, understanding and supportive. She is a credit to the surgery.
Posted on: 25/04/2026

Very good experience, the doctors are very good and seem genuinely interested in our well-being. Taking additional steps to make sure we are getting the right treatment and fighting our corner when external nhs referrals are not up to standard. Very pleased
Posted on: 24/04/2026

Always listens to my problems and helps me even when I feel low. Explains very calmly for me to understand things.
Posted on: 24/04/2026

I'm pleased with the doctor the way he treated me and slove my problem smoothly.
Posted on: 24/04/2026

I was welcomed by a professional who was patient with me, listed to my needs and provided me with support and most importantly advised me to return in 2 weeks if the problem is still there. Highly impressed with his care.
Posted on: 24/04/2026

Listened to my concerns and I left feeling positive about the outcome
Posted on: 23/04/2026

Great service. Always very helpful and prompt.
Posted on: 21/04/2026

Dr Ramona Gadelrab is an excellent GP, she really listened to my worries, made fast referrals, follow up calls, follow up appointment without any problems
Posted on: 21/04/2026

Dr listened and gave me options.
Posted on: 20/04/2026

The pharmacist attended and answered all question I have promptly And cleared doubts patiently
Posted on: 19/04/2026

I spoke to Leon over the phone to discuss my Pharmacy requirements. He was very thorough.
Posted on: 19/04/2026

The Pharmacist went through meds and suggested a few things I had in mind The nurse was very informative a
Posted on: 18/04/2026

My practice has always tried to accommodate me and my family
Posted on: 17/04/2026

I think the doctor is attending my medical issue with care & detailed examination & give me good explanation.
Posted on: 17/04/2026

I have been dealt with kindness , understanding and efficiency.
Posted on: 17/04/2026

All members of staff were incredibly friendly and helpful. Very caring
Posted on: 17/04/2026

It was easy to get an appointment and the doctor made both my daughters feel comfortable. He referred us for all the tests we needed.
Posted on: 17/04/2026

Dr’s and staff are very helpful
Posted on: 16/04/2026

I was very easy to make the appointment and the actual consultation was very efficient and polite. I was very satisfied with the service. I highly recommend the nurse that attended me. Thanks.
Posted on: 16/04/2026

My gp was kind, empathetic, gave me time to go through my history ans not just prescribe what hasnt worked for me before. Really appreciated it
Posted on: 15/04/2026

The doctor was great
Posted on: 14/04/2026

All the Drs at my medical centre are amazing And my appointment was excellent All was explained to me I was asked questions and I received answer Thank you
Posted on: 14/04/2026

Excellent service. Doctor Patel was very good.
Posted on: 12/04/2026

Seen punctually and very friendly and professional service given.
Posted on: 12/04/2026

My experience with Dr Shah is always positive. I always feel listened to and supported in managing my health and medication
Posted on: 11/04/2026

It was excellent consultation, Dr Kushal Shah was very helpful and very informative. He was also very supportive and understanding about my situation.
Posted on: 10/04/2026

Seen on time by a GP that listened and acted It would be helpfull however if two issues could be discussed at same appointment
Posted on: 10/04/2026

After having submitted the Patient Triage, i was given an appointment to see Dr.Kushal Shah the following day. I felt relieved whilst relating my medical issues with him. He took his time to listen. He explained my issues with understanding, kindness and emphaty. He suggested all the possible options on how to manage my medical issues. I felt very grateful and reassured after seeing him. Once again, i left the Medical Centre with a grateful hearts. I honestly feel blessed and proud to be a part of Friern Barnet Community. The Medical Team have always been working tirelessly and trying their very best to make their patients feel better and well.
Posted on: 10/04/2026

Very quick response and great appointment with the doctor.
Posted on: 10/04/2026

It’s great that Caroline checks in with us regularly
Posted on: 10/04/2026

Good efficient service.
Posted on: 10/04/2026

I was given an appt on the same day. The receptionist was helpful and Dr RJ was very professional , explained everything very well and was very nice.
Posted on: 10/04/2026

Prompt reply by the surgery and was seen by the doctor within the reasonable time. Excellent service.
Posted on: 10/04/2026

The GP I saw was very thorough, taking time to listen to me & then fully explain all my options.
Posted on: 09/04/2026

Caroline Cato is an asset to the surgery. She supports patients with their mental wellness and coordinates any clinical assistance that is needed. I as a patient feel cared for and heard because of the extensive support my surgery offers..
Posted on: 09/04/2026

Excellent and caring consultation with the practice nurse and am grateful to her for giving me my Shingles shot!
Posted on: 08/04/2026

Reception staff are very helpful. Polite and would go above and beyond to help. Surgery is clean and patients are usually seen on time. I have seen different doctors and my experience have all been very positive. They are professional and efficient. At my most recent appointment I saw Dr Kushal Shah and he as per usual very kind, understanding and patience with me. I am thankful for everyone at the surgery for doing an outstanding job.
Posted on: 08/04/2026

Always excellent vacate and attention to detail from Dr H Shah.
Posted on: 08/04/2026

Quick answer online
Posted on: 04/04/2026

Dr Pau listened and provided medication. I was anxious regarding underlying causes and she has arranged for a couple of diagnostic tests so that I am not worrying. Couldn’t have asked for someone more helpful.
Posted on: 04/04/2026

After online booking I was contacted in minutes and offered appointment
Posted on: 03/04/2026

Excellent visit. Brilliant gp. Prompt attention to my needs.
Posted on: 03/04/2026

My appointments with Dr Rasha Gadelrab are always a high level of care and understanding.She is always very helpful and kind with all of my medical needs.
Posted on: 03/04/2026

I personally feel that Friern Barnet Medical Team deserve an excellent praise and reviews. The Doctors are the life line of our community and we are so blessed to have them.They have always maintained a high standard quality of care over the years. They conduct themselves in a very professional manner. They always try their best to meet their clients needs to the best of their abilities and knowledge. The Receptionist are helpful and polite. I'm grateful to be seen by Dr. Rasha Gadelrab. She was very reassuring and understanding whilst explaining my medical issues. She was thorough in her medical report.She sent a referral quickly for investigations and this took place after 2 weeks. I'm indeed so thankful for the care i have received. Thank you so much...
Posted on: 03/04/2026

Caroline has supported me at this very difficult time. She holds the space I need to process my feelings and deal with the issues I need to.
Posted on: 02/04/2026

The nurse and doctor were very helpful. I was treated well and in time for my ailments
Posted on: 02/04/2026

The doctor was very friendly and considerate about my issue, understood my complaints and was clear on next steps to take for my individual case. The appointment was quick and all my concerns were addressed.
Posted on: 02/04/2026

I felt respected, listened to and my concerns were not waived off as being irrelevant and not a priority. For patients without a physical ailment approaching a doctor can sometimes feel that it’s a waste of their time.. but I was heard and left with options to explore
Posted on: 01/04/2026

Self check in was simple and efficient. We didn't have to wait long and it was clear when it was our turn and where we had to go. The nurse was lovely - very friendly and very kind and reassuring with my 3 year old, who was there to get her immunisations. She even checked her travel vaccinations without being asked. This was my first visit to the surgery as we have recently moved to the area and I was very pleased with the whole experience.
Posted on: 01/04/2026

I would like to share how pleased I am with the support I receive from the team. Caroline is absolutely brilliant at her job. She calls me every week without fail and is always so helpful, supportive, and kind. It really makes a difference knowing I can rely on her. Dr Kushal is also excellent he always does exactly what he says he will do, which gives me a lot of confidence and trust in the care I’m receiving. Janki, the receptionist, is wonderful as well. She is always helpful, friendly, and efficient, and makes everything run smoothly. Overall, I’m very grateful for such a caring and professional team. Regards Cindy Singh
Posted on: 01/04/2026

Dr Hitesh Shah and staff on reception have always given a professional and friendly service. My phone line was poor but kept communication going regardless to resolve the issue via Accurx and another call back. I’ve been a patient for over 25 years and really haven’t wanted to change due to the level of service. Thank you
Posted on: 01/04/2026

Fantastic GP, Dr Shah was very helpful & caring, fully recommended
Posted on: 25/03/2026

Well satisfied
Posted on: 20/03/2026

Dr Patel was very thorough and did not rush my appointment
Posted on: 08/03/2026

She she were professional and helpful lady.
Posted on: 04/03/2026