Friends and Family Test Feedback

Dr Shah was very kind, took the time to explain everything to me, listened to me & didn’t rush me out
Posted on: 10/05/2026

Fantastic service. Dr Patel was patient, listened and was able to prescribe a course of action.
Posted on: 09/05/2026

I have been given a prompt speedy appointment as per my needs. Dr was so attentive and helpful, I felt I could tell my GP everything that I was going through or any sufferings comfortably.
Posted on: 09/05/2026

Caring, thoughtful, and devoted to patients.
Posted on: 08/05/2026

Doctor Patel was focussed on me, showed empathy and made me feel very comfortable.
Posted on: 07/05/2026

Gave good advice and took the best course of action to help me
Posted on: 07/05/2026

The staff are very helpful and professional. I was early and did not have to wait long to be seen. 100% the best medical centre.
Posted on: 07/05/2026

Dr discussed my problem in detail, examined my leg, sent me for an xray and texted me later to say he’d done an MSK referral. Couldn’t have asked for more
Posted on: 06/05/2026

Filled help request for help and was given appointment same day
Posted on: 04/05/2026

Dr was very helpful, liked the booking way but it wasn’t urgent, perhaps an older person would struggle to book appointment
Posted on: 03/05/2026

Tha doctor was very polite, relaxed answered all my questions. I felt really good
Posted on: 02/05/2026

I had a positive experience at my recent appointment. Doctor Raj took the time to listen to my concerns about my persistent cough and didn’t make me feel rushed. He explained possible causes and prescribed medication which I am hoping will work. Thank you.
Posted on: 02/05/2026

Very helpful and informative.
Posted on: 02/05/2026

All good as usual, doctor was good helpful made you feel relaxed , reception staff very helpful with problem I had
Posted on: 01/05/2026

Was seen to by the nurse on time who treated us in a courteous and friendly manner. Would recommend this GP practice anytime.
Posted on: 01/05/2026

Dr kushal shah was very thorough he checked my daughter over and made us feel at ease. She had been vomiting and we were a little stressed he gave time to expline what to do.
Posted on: 01/05/2026

Great professional advice by Dr Kushal Shah.
Posted on: 01/05/2026

I had poor experience with submitting requests to see the GP through your online portal. Often dismissive responses. The quality of care seeing the GP is excellent
Posted on: 30/04/2026

The care I received from Dr RG was nothing short of exceptional! From helping me through diagnosis, Work navigations, and treatment she has been validating and a real asset to the surgery. All the reception and admin staff have been wonderful, polite and attentive. I would recommend this GP practice to everyone!
Posted on: 29/04/2026

Got all my answers and advise professionally provided with adequate information
Posted on: 29/04/2026

The new appointment system is so efficient. Filled in my request and was seen the same day by my GP
Posted on: 29/04/2026

I was impressed by speed of response to my online request and ability to see my doctor today who thoroughly diagnosed me.
Posted on: 29/04/2026

Reception staff courteous and very helpful And nurse who attends to me periodically tremendously kind hearted and acknowledges me. Very professional approach and doctors too. Always have time to listen and do their best. Thank you
Posted on: 28/04/2026

Great drs and staff.. always very helpful
Posted on: 28/04/2026

i was offered an appointment the same day as they correctly ascertained i am suffering quite difficult mobility issues
Posted on: 28/04/2026

From a personal perspective I have good experiences each time. From the front desk to the GP themselves everything runs smoothly at present. The AI introduction has to be a positive in terms of 'admin notes' etc. The future is before us now.
Posted on: 28/04/2026

Always very helpful and understanding.
Posted on: 26/04/2026

The doctor diagnosed my problem and so we’re dealing with it
Posted on: 26/04/2026

The lady that did my health check, took bloods and gave vaccines was very lovely. Kind, understanding and supportive. She is a credit to the surgery.
Posted on: 25/04/2026

Very good experience, the doctors are very good and seem genuinely interested in our well-being. Taking additional steps to make sure we are getting the right treatment and fighting our corner when external nhs referrals are not up to standard. Very pleased
Posted on: 24/04/2026

Always listens to my problems and helps me even when I feel low. Explains very calmly for me to understand things.
Posted on: 24/04/2026

I'm pleased with the doctor the way he treated me and slove my problem smoothly.
Posted on: 24/04/2026

I was welcomed by a professional who was patient with me, listed to my needs and provided me with support and most importantly advised me to return in 2 weeks if the problem is still there. Highly impressed with his care.
Posted on: 24/04/2026

Listened to my concerns and I left feeling positive about the outcome
Posted on: 23/04/2026

Great service. Always very helpful and prompt.
Posted on: 21/04/2026

Dr Ramona Gadelrab is an excellent GP, she really listened to my worries, made fast referrals, follow up calls, follow up appointment without any problems
Posted on: 21/04/2026

Dr listened and gave me options.
Posted on: 20/04/2026

The pharmacist attended and answered all question I have promptly And cleared doubts patiently
Posted on: 19/04/2026

I spoke to Leon over the phone to discuss my Pharmacy requirements. He was very thorough.
Posted on: 19/04/2026

The Pharmacist went through meds and suggested a few things I had in mind The nurse was very informative a
Posted on: 18/04/2026

My practice has always tried to accommodate me and my family
Posted on: 17/04/2026

I think the doctor is attending my medical issue with care & detailed examination & give me good explanation.
Posted on: 17/04/2026

I have been dealt with kindness , understanding and efficiency.
Posted on: 17/04/2026

All members of staff were incredibly friendly and helpful. Very caring
Posted on: 17/04/2026

It was easy to get an appointment and the doctor made both my daughters feel comfortable. He referred us for all the tests we needed.
Posted on: 17/04/2026

Dr’s and staff are very helpful
Posted on: 16/04/2026

I was very easy to make the appointment and the actual consultation was very efficient and polite. I was very satisfied with the service. I highly recommend the nurse that attended me. Thanks.
Posted on: 16/04/2026

My gp was kind, empathetic, gave me time to go through my history ans not just prescribe what hasnt worked for me before. Really appreciated it
Posted on: 15/04/2026

The doctor was great
Posted on: 14/04/2026

All the Drs at my medical centre are amazing And my appointment was excellent All was explained to me I was asked questions and I received answer Thank you
Posted on: 14/04/2026

Excellent service. Doctor Patel was very good.
Posted on: 12/04/2026

Seen punctually and very friendly and professional service given.
Posted on: 12/04/2026

My experience with Dr Shah is always positive. I always feel listened to and supported in managing my health and medication
Posted on: 11/04/2026

It was excellent consultation, Dr Kushal Shah was very helpful and very informative. He was also very supportive and understanding about my situation.
Posted on: 10/04/2026

Seen on time by a GP that listened and acted It would be helpfull however if two issues could be discussed at same appointment
Posted on: 10/04/2026

After having submitted the Patient Triage, i was given an appointment to see Dr.Kushal Shah the following day. I felt relieved whilst relating my medical issues with him. He took his time to listen. He explained my issues with understanding, kindness and emphaty. He suggested all the possible options on how to manage my medical issues. I felt very grateful and reassured after seeing him. Once again, i left the Medical Centre with a grateful hearts. I honestly feel blessed and proud to be a part of Friern Barnet Community. The Medical Team have always been working tirelessly and trying their very best to make their patients feel better and well.
Posted on: 10/04/2026

Very quick response and great appointment with the doctor.
Posted on: 10/04/2026

It’s great that Caroline checks in with us regularly
Posted on: 10/04/2026

Good efficient service.
Posted on: 10/04/2026

I was given an appt on the same day. The receptionist was helpful and Dr RJ was very professional , explained everything very well and was very nice.
Posted on: 10/04/2026

Prompt reply by the surgery and was seen by the doctor within the reasonable time. Excellent service.
Posted on: 10/04/2026

The GP I saw was very thorough, taking time to listen to me & then fully explain all my options.
Posted on: 09/04/2026

Caroline Cato is an asset to the surgery. She supports patients with their mental wellness and coordinates any clinical assistance that is needed. I as a patient feel cared for and heard because of the extensive support my surgery offers..
Posted on: 09/04/2026

Excellent and caring consultation with the practice nurse and am grateful to her for giving me my Shingles shot!
Posted on: 08/04/2026

Reception staff are very helpful. Polite and would go above and beyond to help. Surgery is clean and patients are usually seen on time. I have seen different doctors and my experience have all been very positive. They are professional and efficient. At my most recent appointment I saw Dr Kushal Shah and he as per usual very kind, understanding and patience with me. I am thankful for everyone at the surgery for doing an outstanding job.
Posted on: 08/04/2026

Always excellent vacate and attention to detail from Dr H Shah.
Posted on: 08/04/2026

Quick answer online
Posted on: 04/04/2026

Dr Pau listened and provided medication. I was anxious regarding underlying causes and she has arranged for a couple of diagnostic tests so that I am not worrying. Couldn’t have asked for someone more helpful.
Posted on: 04/04/2026

After online booking I was contacted in minutes and offered appointment
Posted on: 03/04/2026

Excellent visit. Brilliant gp. Prompt attention to my needs.
Posted on: 03/04/2026

My appointments with Dr Rasha Gadelrab are always a high level of care and understanding.She is always very helpful and kind with all of my medical needs.
Posted on: 03/04/2026

I personally feel that Friern Barnet Medical Team deserve an excellent praise and reviews. The Doctors are the life line of our community and we are so blessed to have them.They have always maintained a high standard quality of care over the years. They conduct themselves in a very professional manner. They always try their best to meet their clients needs to the best of their abilities and knowledge. The Receptionist are helpful and polite. I'm grateful to be seen by Dr. Rasha Gadelrab. She was very reassuring and understanding whilst explaining my medical issues. She was thorough in her medical report.She sent a referral quickly for investigations and this took place after 2 weeks. I'm indeed so thankful for the care i have received. Thank you so much...
Posted on: 03/04/2026

Caroline has supported me at this very difficult time. She holds the space I need to process my feelings and deal with the issues I need to.
Posted on: 02/04/2026

The nurse and doctor were very helpful. I was treated well and in time for my ailments
Posted on: 02/04/2026

The doctor was very friendly and considerate about my issue, understood my complaints and was clear on next steps to take for my individual case. The appointment was quick and all my concerns were addressed.
Posted on: 02/04/2026

I felt respected, listened to and my concerns were not waived off as being irrelevant and not a priority. For patients without a physical ailment approaching a doctor can sometimes feel that it’s a waste of their time.. but I was heard and left with options to explore
Posted on: 01/04/2026

Self check in was simple and efficient. We didn't have to wait long and it was clear when it was our turn and where we had to go. The nurse was lovely - very friendly and very kind and reassuring with my 3 year old, who was there to get her immunisations. She even checked her travel vaccinations without being asked. This was my first visit to the surgery as we have recently moved to the area and I was very pleased with the whole experience.
Posted on: 01/04/2026

I would like to share how pleased I am with the support I receive from the team. Caroline is absolutely brilliant at her job. She calls me every week without fail and is always so helpful, supportive, and kind. It really makes a difference knowing I can rely on her. Dr Kushal is also excellent he always does exactly what he says he will do, which gives me a lot of confidence and trust in the care I’m receiving. Janki, the receptionist, is wonderful as well. She is always helpful, friendly, and efficient, and makes everything run smoothly. Overall, I’m very grateful for such a caring and professional team. Regards Cindy Singh
Posted on: 01/04/2026

Dr Hitesh Shah and staff on reception have always given a professional and friendly service. My phone line was poor but kept communication going regardless to resolve the issue via Accurx and another call back. I’ve been a patient for over 25 years and really haven’t wanted to change due to the level of service. Thank you
Posted on: 01/04/2026

I used the NHS app to provide information about my symptoms, and I was given an appointment for a few days later. Usually when I ring for an appointment i have to wait two weeks, so this is a definite improvement.
Posted on: 31/03/2026

Very attentive and thorough practitioner
Posted on: 31/03/2026

We have been with Friern Barnet GP for 9 years. they always respond whenever we need them. Thanks to all the doctors and staff for helping us.
Posted on: 31/03/2026

The doctor, Dr. Shah was very very helpful and understanding. Only thing he could have better was keep to the time of when I was told he would call. Otherwise the service he provided was excellent.
Posted on: 31/03/2026

Service booking appointment was done promptly by Reception staff
Posted on: 30/03/2026

This time round the turnaround from submitting my symptoms and request to getting an appt was very fast. App was simple to use and great to be able to upload a photo
Posted on: 27/03/2026

Its easy,since i come in Uk, i had lots of medical problems and 2 GP, with first GP, for me it was a bad experience but when i change it and i find Friern Barnet medical centre everithing was change, starting from reception and finishing with Doctors i see lot of empaty and profesionalism for people in needs without any discrimination.Also i wish to highlight that the clinic it was always clean. With this ocasion i wish to thanks them for help wich i received. Thank you!
Posted on: 27/03/2026

I honestly would be so incredibly lost without this gp surgery. They have kept me strong through all the challenges that have presented themselves over the years. When you have an amazing health care service that is truly centred around the patients well being, it can make a massive difference to people's lives. To them they are just doing their jobs. But to us it means so much more. So incredibly indebted to the team, especially Dr H and K Shah. The reception team who do an amazing job also.
Posted on: 27/03/2026

Dr H.Shah was very kind and helpful
Posted on: 26/03/2026

Fantastic GP, Dr Shah was very helpful & caring, fully recommended
Posted on: 25/03/2026

There was a delay but someone stepped in quickly to take care of it
Posted on: 25/03/2026

Everyone at this practice is lovely and my appointment came through really quickly. Thank you.
Posted on: 24/03/2026

Very efficient
Posted on: 24/03/2026

Listened to and patient with my requests
Posted on: 24/03/2026

The doctor was very thorough and understanding and gave sound advice
Posted on: 23/03/2026

My GP called me back one day after id submitted my online form for triage to assess. He was; and is always excellent when i get to see him. I wish the appointments could be less complicated to make. It took me months to getvmyself to fill the online form.
Posted on: 23/03/2026

I filled in a triage form late in the afternoon explaining an urgent health issue and received a callback within about 10 minutes, which I really appreciated. I was then given an appointment to see a GP the following morning. I saw Dr Shah (junior), who was absolutely brilliant. He examined me carefully, listened attentively, and was very sympathetic. He diagnosed the issue correctly and acted quickly by prescribing medication and arranging an urgent clinic appointment. Hand on heart, he was outstanding and I felt very well looked after. My only negative point is that, given the urgency of my symptoms, I would have preferred to have been seen the same day, even briefly between patients if possible. I was extremely anxious and scared at the time, and the condition did require urgent medical attention. Overall though, I’m very grateful for the quick response to my triage request and for the excellent care provided by Dr Shah.
Posted on: 22/03/2026

Staff considered my condition and gave me priority
Posted on: 22/03/2026

The appointment was easy to get using the app and the attention at the clinic was quick, professional, effective and polite. There is a positive difference.
Posted on: 22/03/2026

The nurse was very professional on her advises and support for questions. She was very polite and the experience was very pleasant even for the number of vaccines required. The appointment was quick and well managed. Thanks.
Posted on: 22/03/2026

Very informative visit
Posted on: 22/03/2026

Very prompt service
Posted on: 22/03/2026

Very caring and attentive. Always going that extra mile to help. A lot empathy shown by how they speak and act.
Posted on: 22/03/2026

We always receive very prompt and excellent care.
Posted on: 21/03/2026

Friendly, experienced practitioner.
Posted on: 21/03/2026

Dr Ramona is an excellent doctor. She is also extremely caring, kind and understanding
Posted on: 20/03/2026

Well satisfied
Posted on: 20/03/2026

Doctors here truly care for their patients and Dr K Shah is one of them. Professional, friendly and always willing to go above and beyond to care for his patients.
Posted on: 20/03/2026

I am always satisfied when I visit the surgery for my appointments. I appreciate how I am looked after and treated with respect and care since joining the surgery. There are follow ups and interventions from doctors and other staff to help with my general wellbeing and I can't thank them enough.
Posted on: 20/03/2026

Staff were very polite and understanding
Posted on: 19/03/2026

I had a consultation with a Doctor who prescribed the relevant medication which was delivered the next day. The Doctors are excellent, the receptionists are knowledgeable, helpful and polite.
Posted on: 19/03/2026

Polite, efficient and professional doctor that saw me.
Posted on: 18/03/2026

My daughter was treated kindly , I felt her examination was through.
Posted on: 18/03/2026

I just wanted to leave a review to say how brilliant Caroline is. She always takes the time to listen to me and genuinely cares about helping. She goes above and beyond, even remembering to chase things up for me when I forget, which makes such a difference. I really appreciate her support and kindness I actually look forward to speaking with her every week. She’s an absolute credit to the surgery. From Cindy
Posted on: 18/03/2026

Initial appointment arranged quickly and gave me control of date/time. GP was friendly and helpful in arranging referral, this was followed up by simple online booking system.
Posted on: 17/03/2026

I would like to thank you for the care and support you always provide for me and my family. I truly appreciate the time and attention you give at every appointment. Yesterday, Dr A. Pau was especially helpful. She made thoughtful decisions and really supported my daughter, who has been suffering from a persistent, non-stop cough.
Posted on: 17/03/2026

The Doctor was very kind and helpful. She diagnosed my condition correctly and prescribed the right medication.
Posted on: 16/03/2026

Good becos i got an appointment on time.
Posted on: 15/03/2026

All went well
Posted on: 14/03/2026

Very Friendly and extremely helpful and kind
Posted on: 14/03/2026

Very professional
Posted on: 13/03/2026

Dr shah takes time to listen to all my concerns without interrupting. My face to face appointment is unhurried, allowing my questions and discussions which I’m so grateful for. Dr shah treats me with kindness, respect, and dignity at all times which is reassuring to me My fears and worries gets addressed and with that my anxiety is reduced. Dr shah truly listens and never makes me feel rushed,and is on top of my complicated health and has always put me on the right track of recovery threw thick and thin I couldn’t ask for a better doctor that being said all doctors in surgery are great Many thanks to everyone working in Friern Barnet surgery for all they do Words couldn’t describe how amazing they all are many thanks from me and my family
Posted on: 13/03/2026

Had a problem, contacted the surgery, appointment the next day, excellent doctor, effective treatment , problem now gone.
Posted on: 13/03/2026

Doctor and reception staff were very understanding and helpful
Posted on: 12/03/2026

The lady doctor was very helpful and checked completely referr me to hospital then I received contact from hospital same day many thanks to her and surgery
Posted on: 11/03/2026

Caroline Cato is a very kind and caring individual. She does what ever in her power and ability to help. The professionalism and loving care is flowing when you talk to her. 15 out of 10 God bless
Posted on: 10/03/2026

Dr Patel was very thorough and did not rush my appointment
Posted on: 08/03/2026

Dr H.Shah was very kind and helpful. Thank you
Posted on: 07/03/2026

The physician listened to my concerns and asked questions, also checking me phisically. When we couldn't determine what caused my symptoms she referred me to further investigation and explained clearly. She had a very nice bed sude manner.
Posted on: 07/03/2026

Dr Shah was so helpful!! Thank you
Posted on: 07/03/2026

Posted on: 06/03/2026

The Practice i have been with since 1967 is holding up very well and the humanity is being restored as some of us older patients are getting to grips with some of the new ways of working and being seen faster. The new young Team are a joy. Keep up the good work..Praise is the Result...Well Done all of you. regards Andrew Loizou
Posted on: 06/03/2026

I had an excellent service in the past 24hrs from both the admin staff and a very helpful Doctor. Due to the nature of my complaint I was given a rapid appointment and was assessed very thoroughly. The doctor took my particular worries about the issue into account and was really supportive and reassuring. After my issue was dealt with, the doctor also went to the effort of providing me with general health advice, ensuring that I had access to relevant screening and health checks. The appointment was on time & everything was dealt with swiftly and efficiently. I was really impressed, as I have been on previous occasions when attending with my children. I would highly recommend this practice.
Posted on: 06/03/2026

Help and treatment were given quickly when I became ill.
Posted on: 05/03/2026

Excellent work by the doctor. Prior to making an appointment i had wait on the phone 30 minutes even when the phone answered they said surgery is now closed.
Posted on: 05/03/2026

She she were professional and helpful lady.
Posted on: 04/03/2026

I requested to be seen by a lady doctor which was granted. I had a delicate examination by 2 lady doctors and both were extremely comforting reassuring.
Posted on: 03/03/2026

I didn't wait long for my appointment and the Doctor was friendly and receptive.
Posted on: 03/03/2026

Appointment was given same day
Posted on: 03/03/2026

The doctor was very kind, compassionate and understanding to the situation.
Posted on: 02/03/2026

Friendly GP Quick to arrange appointment
Posted on: 02/03/2026