Chaperone Policy

Purpose

The purpose of this policy is to ensure that all patients, particularly those undergoing intimate examinations, feel safe and comfortable during their visit to Friern Barnet Medical Centre. This policy outlines the use of chaperones to provide support and reassurance to patients and staff.

Scope

This policy applies to all clinical staff and patients at Friern Barnet Medical Centre

Definition of a Chaperone

A chaperone is an impartial observer present during a clinical examination or procedure. They provide support to the patient and clinician, ensuring that the examination is conducted appropriately.

Policy Statement

Patient Rights

• Patients have the right to request a chaperone during any consultation, examination, or procedure.
• Patients should be informed of their right to have a chaperone present.

Staff Responsibilities

• Clinicians should offer a chaperone for any examination or procedure that involves intimate areas.
• If a chaperone is declined, this should be documented in the patient's medical record.

Chaperone Training

• All staff acting as chaperones must receive appropriate training to understand their role and responsibilities.
• Training should include maintaining patient confidentiality and understanding the boundaries of the chaperone role.

Documentation

• The presence of a chaperone, or the offer and decline of a chaperone, should be documented in the patient's medical record.
• Any concerns or incidents should be recorded and reported according to the practice's incident reporting procedures.

Confidentiality

• Chaperones must maintain patient confidentiality at all times.
• Discussions during the examination should be limited to what is necessary for the procedure.

Availability

• Friern Barnet Medical Centre will ensure that a chaperone is available during all clinical sessions.
• If a chaperone is not available, the patient should be given the option to reschedule the appointment.

Cultural Sensitivity

• The practice will be sensitive to cultural, religious, and personal preferences regarding the gender of the chaperone.