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Friern Barnet Medical Centre
16st Johns Villas, Friern Barnet Road, N11 3BU

Tel: 0208 368 1707    Email: friernbarnetmedicalcentre@nhs.net


IMPORTANT INFORMATION

Last reviewed at 3:30pm (01.04.2020) 

 


Following NHS guidelines Friern Barnet Medical Centre is operating a zero physical contact with patients. PLEASE DO NOT ATTEND THE SURGERY

 

If you have a cough or fever please contact NHS 111 https://111.nhs.uk

 

For the latest coronavirus advice please visit www.nhs.uk


The following information is the current advice in place as of date above:

 

Appointments:

  • All appointments will be telephone appointments - please call us to arrange 

Referrals:

  • We have been advised by the CCG that all routine hospital referrals are suspended for 4 weeks from 27.03.20. Clinically urgent referrals will continue to be processed.

Repeat Medication: 

  • We endeavour to process all prescriptions within 2 working days, however this may at times take up to 5 working days due to increased capacity
  • All requests to be made electronically via the NHS app or by email.
  • Prescriptions will be processed and sent electronically to your nominated pharmacy for delivery/collection
  • You will receive a reply email/sms when your prescription has been processed

In an effort to reduce administrative workload we ask you not to follow up on repeat medication requests unless you have not heard from us within 5 working days.

 

Staying at home:

  • Everyone must stay at home to help stop the spread of coronavirus. You should only leave the house for 1 of 4 reasons:
    • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
    • one form of exercise a day, for example a run, walk, or cycle - alone or with members of your household
    • any medical need, or to provide care or to help a vulnerable person
    • travelling to and from work, but only where this absolutely cannot be done from home
  • IMPORTANT - These 4 reasons are exceptions - even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
  • Please go to www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others for the latest advice rearding staying at home 

 

Isolation notes:

  • If you are self isolating for 7 days you do not need a sick note from your GP as you can self certify, please download/print a Self certificate from
  • If you are isolating please go to www.111.nhs.uk/isolation-note
    • this service is for people
      • who have symptoms of coronavirus
      • live with somone who has symptoms of coronavirus

I am not sure if I should isolate:

 

Rescue Packs:

 

  • If you are a patient with a severe respiratory condition such as Cystic Fibrosis, Asthma or COPD and feel you require a rescue pack please contact the surgery to book a telephone appointment with a doctor

 

Am I a high risk patient:

 

  • There are 2 types of people who are at higher risk
    • people at increased risk
    • people most at risk (also known as "shielding" or extremely vulnerable people")
  • Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk where you can see further information regarding the differences between the categories and what you should do if you fall into either of these categories

I am an extremely vulnerable patient and need to shield, what is shielding and what do my household members have to do:

 

Should I recieve a letter from the NHS:

  • Only patients who fall under the extremley vulnerable category (also known as shielding or most at risk) will recieve a letter from the NHS
  • Please note these letters are not being sent from General Practice
  • We have been made aware that there has been a delay in getting all the letters out so please be patient as they are expected to have been sent by 05.04.20. Please return to our website for further updates on receipt of letters.

Sick notes/ Letters for employers:

  • Please be aware at present the practice will not be providing sick notes or letters for employers for any patients relating to isolation or taking time off following receipt of a letter from the NHS as you are on the extremely vulnerable list. 
    • If you are isolating - please use links above to obtain an isolation note
    • If you have recieved a letter from the NHS - the letter from the NHS will suffice for your employers.
    • We will not be providing letters advising other household members need to be shielding with you. Please see advice on shielding (in the I am an extremely vulnerable patient section) and staying at home as above
    • We will not be providing letters for patients who wish to shield as a household member has recieved a letter from the NHS. Please see advice on shielding in the I am an extremely vulnerable patient section above.

     

 

 

     

 

Important information for patients

This practice handles medical records in-line with laws on data protection and confidentiality.

We share medical records with those who are involved in providing you with care and treatment.

In some circumstances, we will also share medical records for medical research, for example to find out more about why people get ill.

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.

You have the right to be given a copy of your medical record.

You have the right to object to your medical records being shared with those who provide you with care.

You have the right to object to your information being used for medical research and to plan health services.

You have the right to have any mistakes corrected and to complain to the Information Commissioner's Office.  Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

For more information, ask at reception for a leaflet or visit our website.


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